Importance of eCOGRA as Online Industry Regulator

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As a key self-regulating body of the online gambling industry, eCOGRA ensures player protection, the fairness of all the games and responsible behaviour from the side of the online casinos.

eCommerce Online Gaming Regulation and Assurance (eCOGRA) is an independent regulatory body that was established in the UK in 2003 and is tasked with globally overseeing the operations of various players in the online gambling industry.  eCOGRA was voted into existence by large online casino operators so that it can independently oversee their operations.

All online casino websites that exhibit the eCOGRA logo are registered members of the regulatory body and subscribe to all of its required qualitative directives.  Moreover, besides the online casinos, casino affiliate programmes and software providers can also become members of eCOGRA, resulting in their boosted credibility in the marketplace.

eCOGRA Approved Testing Agency

eCOGRA’s Approved Testing Agency issues certifications that cover online gaming software through first-hand testing of all the games and systems.  This division has so far completed hundreds of reviews of numerous industry-leading software providers and operators.  Their list of clients includes top-of-the-range internet casino software developers like NetEnt and Microgaming, as well as major online casino operators.

eCOGRA Self-Regulation Services

eCOGRA Self-Regulation Services offer the following audits that can be performed on a member:

  • The prevention of underage gaming
  • The protection of vulnerable customers
  • Responsible marketing
  • Combating criminal behaviour
  • Safeguarding of information and protection of customer privacy
  • Secure, safe and reliable operating environment
  • Prompt and accurate customer payments
  • Fair gaming
  • Commitment to customer satisfaction and support

eCOGRA Certifications and Generally Accepted Practices

eCOGRA Generally Accepted Practices are requirements that each operator, software developer or casino affiliate programme needs to meet to be awarded one of the official eCOGRA certifications.

eCOGRA certifications are divided into three categories:

  • Online casino operators receive a Safe and Fair Seal
  • Online casino software developers receive a Certified Software Seal
  • Online casino affiliate programmes receive an Affiliate Trust Seal

Once in possession of a seal, the awarded party can display it on their website, which indicates that the business successfully passed an eCOGRA audit.

However, it’s not only about obtaining an accreditation but also maintaining it.  Regular follow-up reviews and continuous monitoring is conducted to ensure that a business is still complying with its set of obligations.  Professional analyses of different enterprises are done by eCOGRA’s qualified staff, who are highly knowledgeable in auditing and hold chartered accountant, certified information systems auditor or other relevant qualifications.

Avoid Dishonest Operators by Relying on eCOGRA

The internet often resembles the wild west when it comes to privacy issues.  Hundreds of gamblers get scammed daily out of their hard-earned cash.  This is where eCOGRA steps in, ensuring adherence to fair practise and curbing any unsolicited criminal activity.

While it’s impossible to regulate the online gambling industry adequately, there are ways that a spotlight can be put on those who try to break the law.  Seeing an eCOGRA seal of approval should provide you with that peace of mind, so you can focus on more fun things rather than worrying about insincere providers.

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Bojan Lipovic - Digital Project Manager

Besides polishing his SEO skills, Bojan has a penchant for creative writing. With over half a decade of experience in the online gambling industry under his belt, his written take on the latest news from the Canadian and global gambling industries is an indispensable source of information for the CASINOenquirer team. Bojan’s primary goal is to ensure that players get a superior experience through the top-notch content that he shares.

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