Resorts World Catskills Casino Launches Cashless Transactions

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Resort World Catskills Casino launched Resort Wallet, an IGT developed cashless solution, becoming one of the first casinos globally to have implemented this innovative solution across its premises.

International Game Technology (IGT), the global gaming experience leader, launched its Resort Wallet cashless solution at the Resorts World Catskills Casino in New York, leading the evolution of cashless gambling across North America.  Resort Wallet offers increased safety, liquidity and operational efficiency as part of a comprehensive casino management solution. 

With this implementation, Resorts World Catskills Casino has rolled out a contactless and safe money transacting experience.  Players can use their player club cards to load funds into their wallet, allowing them to access these funds at any slots machine in the casino.  This will minimise cash handling and queues at the cage and cash kiosks, which will, in turn, promote social distancing.  

The new cashless solution will also significantly reduce cash handling fees and related safety and security costs, as well as minimise cash processing errors on the machines themselves and associated maintenance costs.

Catskills Enjoys an Early Adopter Advantage

Today’s gamblers expect a safe, convenient and unique gaming experience each time that they visit a casino.  With the new Resort Wallet, Resorts World Catskills Casino hopes to deliver all those aspects thorough a single service.  It is expected that the new technology will position the casino as a technology innovation leader, integrating safety with its operations.

According to Ryan Reddy, IGT Vice President of Global Systems and Payment Products, the new solution will propel Resorts World Catskills Casino to the forefront of the early adopter advantage curve.

Reddy added that the IGT Advantage system allows a quick and straightforward remote installation, which increases liquidity, safety, player convenience and efficiency.  Resorts World Catskills Casino will be operating the latest version of the IGT Advantage software, giving it a further leeway when positioning itself against the competition.

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